A clue from Moreno as to how humans tick
Jacob Moreno saw that the idea of role in theatre is a powerful powerful metaphor for how we are as humans. The organisation of ourselves to be who we are uniquely with our personality and our system of relating can be pictured applying the role concept. Moreno recognised that while role was beginning to be taken up by sociologists, educationists and social psychologists in a variety of ways to make sense of how the individual fits into society and takes up the expectations of their community for a person of that status and in that position. It was cultural everyone knows how mothers behave in our society – whatever society it is we belong to. It was soon recognised that each person brings their own special way of enacting a role but essentially what will be done has consistency. We can all soon take for granted what any new technology will have service providers able to do and how they will do it.
A few more paragraphs and some links follow.